Eric's Store Customers Services

Contact Information

Email addresses:

Information : [email protected]
Sales Department: [email protected]
Support: [email protected]
Payment Center: [email protected]

Mailing address only - Customer Services Call Center, Accounting, Sales:

Eric's Store
800 E. Rochambeau Drive
Suite F
Williamsburg, VA 23188

Telephone Sales & Support Hours*

Monday - Friday:
9AM - 11PM EST

Saturdays - Sundays:

View Holidays

**see important notes below**

Telephone Numbers:

Voices: (757) 745-9780

Text message: (757) 745-9780

Toll Free: N/A

Fax: (866) 253-4372 (Support, Accounting, Sales)*
* No unsolicited sales, bulk, spam, or junk faxes.

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**Telephone Sales and Support Notes**

** During support hours, if a representative is not immediately available, you may be prompted to leave a message, so a representative, once available, may return your call. If you are prompted to leave a message, please do so.

** If you leave a message, be sure to leave details. Leaving a message that asks our support representative to "just call you back" makes it difficult for us to prioritize the call. If you leave enough detail in your message, we can often quickly send you an email to answer your question, which gets you a response much more quickly than waiting for a call back.

** Occasionally, normal business hours will be altered or reduced during certain temporary periods. Notices about any temporary changes to business hours will be posted on the Eric's Store Home Page and the Eric's Store Blogs. Our Facebook page may also contain notifications about updates or changes. Be sure to check those sites for any notices regarding temporary changes to business hours.